Local Tickets
Website Terms of Use

Welcome to our website. This website, being a website with one of the URL addresses listed at https://localtickets.com.au/search-our-towns (the Website) is owned and operated by Local Tickets Pty Ltd (ACN 154 816 350) trading as Local Tickets (Local Tickets).

The terms ‘us’ or ‘our’ or ‘we’ refers to Local Tickets, the owner of the Website, whose registered office is in Queensland. The term ‘you’ or ‘your’ refers to the website user.

Our terms (Terms) include:

a)     this document, being our Website Terms of Use; and

b)     our Privacy Policy; as well as

c)     our Event Organiser Terms (for Event Organisers); and

d)     our Equipment Hire Terms (for Event Organisers who hire our equipment); and

e)     our Ticket Purchaser Terms (for ticket purchasers); and

f)      our End User Licence Agreement (EULA) for users of our Local Tickets’ Application (App); and lastly

g)     any other terms and conditions that may appear on the Website from time to time (for example, competition terms and conditions).

All of our Terms are available on our Website. Please review all the Terms relevant to you before using the Website or engaging in any business with us.

Please note that by using, browsing or reading the Website or engaging in any business with us whatsoever, you’re indicating to us that you’ve read, understood and accepted the Terms and that you have legal capacity to enter into an agreement with us.

If you don’t agree with our Terms, we ask that you immediately cease using the Website. If you have any questions or comments about our Terms, please feel free to get in touch with us.

What we do

Local Tickets is a home-grown Australian company providing online, on-site and on-the-go ticketing solutions as well as a range of associated ticketing services.


How you can use the Website

We grant you a non-exclusive, non-transferable licence to use the Website in accordance with our Terms.

We’re a legitimate Website, looking for legitimate users, so we ask that you only use the Website for lawful purposes, and in a way that doesn’t impact on anyone else’s use and enjoyment of the Website.

We have a zero-tolerance policy for users who conduct themselves unlawfully or encourage such conduct, who post any defamatory, obscene, offensive or scandalous material, harass or cause distress or inconvenience to any person, disrupt the Website or do anything that would bring Local Tickets into disrepute. Users who engage in such behaviour will be banned.

It almost goes without saying, but you can’t change, add to, remove, deface, hack, copy or otherwise interfere with the Website or any material or content displayed on the Website, or attempt to do any of those things. In addition, you agree not to hack into areas of this Website that are not intentionally made available to you.

Intellectual Property

The Website, including all content, is subject to copyright and is protected by copyright under the laws of Australia and through international treaties. Unless we say otherwise, all rights (including copyright) in the Website (including text, graphics, logos, button icons, video images, audio clips, code, scripts, design elements and interactive features) are owned or controlled by us and are reserved by us.

All trade marks, service marks and trade names are owned, registered and/or licensed by us. As a user of the Website, we grant you a worldwide, non-exclusive, royalty-free, revocable license to use the Website in accordance with our Terms, copy and store the Website and its content in your device's cache memory and to print pages from the Website for your own personal, non-commercial use.

Except as outlined above, we don’t grant you any other rights whatsoever in relation to the Website- all other rights are expressly retained and reserved by us and nothing you do on or in relation to the Website will transfer any intellectual property or associated rights.

We love when our users share our content with their network, so for our Website or social media content that’s freely available for re-use or is in the public domain, go ahead and share away – all we ask is that you us use appropriate attribution (by tagging us or making it clear to your followers that the content came from us). If you’d like to share, re-publish or otherwise use the Website or content in a way that you aren’t expressly authorised to do by these Terms, please don’t hesitate to get in touch with us – we’d love to hear from you.


Your content submissions

Any content that you add to our Website or social media channels (including but not limited to any data, questions, comments, suggestions, ideas, images, videos or other information) (your content) will be deemed to be non-confidential and non-proprietary, unless you tell us otherwise. You authorise us to use it for any purpose, without compensation to you.

You warrant that you hold the necessary rights and interests to use any material you add to this Website and that all of your content does not infringe any third-party intellectual property rights, including copyright and trademark rights.

By submitting your content to the Website, you irrevocably grant Local Tickets a perpetual, world-wide, non-exclusive, royalty-free, sub-licensable and transferable license and right to use your content for the purpose of providing services or products to you, now or in the future or for the purposes of marketing our business (for example through your testimonial content submission). We will not use your content for any other purpose.

You indemnify Local Tickets against any claims made for breach of intellectual property rights in respect of your content.

At our sole discretion Local Tickets may remove or disable your content if we believe your content to be in violation of our Terms.

Local Tickets is not obligated to return any of your content to you under any circumstances.

These intellectual property terms continue despite cessation of our services to you and survives in perpetuity.


We take your privacy seriously and any information provided to us through your use of the Website is subject to our Privacy Policy, which is part of our Terms and available on the Website.

Linked Sites

We try to make your experience on our Website as useful and seamless as possible. Occasionally, we might link to other websites (such as Stripe) that we think could help us do just that. Those websites will have information collated and presented by third-party businesses, organisations and individuals.

Please note that we include these links for your convenience, however we don’t necessarily endorse or support the views, opinions, standards or information expressed on them. For your own safety, please make sure you check the protocols and standards of the linked websites before using them.

Of course, because the linked websites are run by third parties, we can’t warrant or represent that any of the information on them is up to date, complete or correct. While we do our best to make sure we link to reputable sites, we can’t accept responsibility or liability for any loss, damage, cost or expense you or anyone else might incur because you’ve used or relied material on the linked websites.


We may be affiliated with and do, from time to time, recommend and endorse third-party services listed, referred to or advertised on our Website (such as Stripe and Square). These affiliations, endorsements or recommendations are provided for your convenience only and we provide them because we genuinely believe in these brands and the services they provide.

That being said, we are not responsible for the content of linked third party websites, websites framed within this Website or third-party advertisements and we do not make any representations, or provide any guarantees or warranties, regarding their content or accuracy. These links may unintentionally connect with websites containing information that some users may find inappropriate or offensive. Your use of any third-party websites is at your own risk and subject to their respective terms of use.

Links to the Website

If you’d like to link to the Website, please get in touch with us with your URL, a brief description of your website and why you want to establish a link – we can’t wait to see how we can help one another.

Please note that we may impose certain terms or conditions on your proposed link. Even if we don’t, we ask that if the nature or content of your website changes in any significant way after the authorised link is established, you let us know and provide us with a new description of your website. If the change means that your website is no longer a good fit with ours, we may ask you to remove the link.

Limitation of Liability

We want you to know that nothing in our Terms limits or excludes any rights, guarantees, warranties, representations or conditions (or any liability under them) that you are entitled to by law that can’t be limited or excluded, including under the Australian Consumer Law (ACL).

Apart from that, to the extent permitted by law, we exclude all terms, guarantees, warranties, representations or conditions which are not expressly stated in these terms. Please note that we won’t be liable for any direct, indirect, special, incidental or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable consumer guarantee under the ACL), loss of profit or opportunity, loss of anticipated savings, or damage to goodwill arising out of or in connection with the Website or these Terms (including as a result of not being able to use the Website), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise. These exclusions apply regardless of the cause including without limitation, by the negligence of Local Tickets.

We make the Website and all its associated content available to you, however you use it at your own risk.

You acknowledge and agree that no information, advice or instructions provided by us on this Website in any way constitutes medical or financial advice or advice of any other regulated industry or creates a warranty of any kind with respect to this Website.

Everything on the Website is provided "as is" and "as available" – we don’t make any representations or warranties of any kind – and we exclude all liability for loss or damage you might suffer because of:

a)     failures, errors, interruptions, defects, delays, viruses, lost, stolen, altered or misused data, unlawful third-party conduct arising out of the Website;

b)     inaccurate, unsuitable or out of date information on the Website (including third party material and advertisements on the Website);

c)     costs incurred by you in using the Website;

d)     links which are provided for your convenience;

e)     personal injury or property damage of any nature resulting from your or any other person’s access to or use of the Website

f)      any unauthorised access to or use of information or data, including personal and financial information, collected by us;

g)     any interruption of transmission to or from the Website; and

h)     any malware (bugs, viruses, trojan horses, ransomware or other harmful code or communications) which may be transmitted to or through the Website.


You agree to release and hold Local Tickets harmless against any action, proceeding, claim, demand or prosecution relating to any downtime, interruption, loss of data, or consequential loss of any kind whatsoever, whether directly or indirectly arising in connection with your use of the Website.


In these Terms “consequential losses” means any indirect, special, economic, or consequential loss including loss of revenue, profits, goodwill, bargain or opportunities that you suffer in any way, even if we knew or should have known about the possibility of such loss.

This release continues despite cessation of our services to you and survives in perpetuity.


Local Tickets may suspend operation of the Website at any time without notice to you.



Changes to Terms

If we decide to change our terms (and we can do so at any time), we’ll post a copy of our revised Terms on the Website. We’ll do our best to let you know that the terms have been updated, however please note that any changes to the terms will take effect immediately on being published on the Website. Your use of the Website or engagement in any business with us whatsoever after publication of our updated Terms, indicates to us your acceptance, acknowledgement and agreement to be bound by the Terms as amended.


If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part will be severed and the rest of the terms will remain in force.


The agreement between us constituted by your use of the Website may be terminated at any time by us without notice, in which case all disclaimers and limitations of liability will survive termination, however, you will no longer be authorised to access the Website.


As we are based in Queensland, these Terms will be governed by the laws of that state. In the event of any dispute, we ask that you first contact us and we’ll do our best to resolve the dispute to our mutual satisfaction quickly, cheaply and efficiently. If we do end up in court, you agree that the exclusive venue for

Feedback, comments or concerns

If you have any questions, comments or concerns please email [email protected]. We endeavour to respond to all enquiries within three business days.


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  • Reprint or download tickets / tax invoices.
  • Edit tickets to change a name.
  • Request a refund.
  • Event Organiser contact details.

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  • Reprint or download tickets / tax invoices.
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  • Event Organiser contact details.

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